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The Checklist

The checklist guides you through everything to check during an inspection. Each item is answered, and the answers produce an overall score and grade.

Working through items​

Items are grouped into categories (such as hygiene, storage, or documentation). For each item you'll do one of the following, depending on its type:

  • Pass / Fail — mark whether it meets the standard.
  • Choose an option — pick the option that best describes what you saw.
  • Write a note — type a short observation.

For any item you can usually add:

  • Notes — extra detail.
  • A photo — evidence.
  • Corrective measures and a number of days to fix, when something needs putting right.

Critical items​

Some items are marked critical. Failing a critical item is serious and can fail the whole inspection on its own, regardless of the overall score — these usually relate to significant hazards.

Score and grade​

As you complete the checklist, the Portal works out an overall score and a grade (for example A, B, C, or Fail). You don't calculate anything yourself — just answer honestly and the result follows.

Working offline​

If you lose internet on site:

  • Keep answering as normal — your responses are saved on your device.
  • When you're back online, they sync automatically.
  • You can then finish and submit.

This means a weak signal never stops you from doing the inspection.

Finishing up​

Once every required item is answered, return to the inspection to add your findings, sign, and submit. See Carrying Out an Inspection.