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Managing Users

You create and manage the accounts for staff — inspectors, managers, and other administrators. (Members of the public register themselves.)

The User Management screen User Management — add users, set their role, and activate or deactivate accounts.

Find the users area​

In the menu, go to Users (under administration or Settings → Users). You'll see a list of all accounts with their names, emails, roles, and whether they're active.

Create a user​

  1. Select Add user (or Create).
  2. Enter their name and email.
  3. Choose a role (for example, Inspector or Manager) — this controls what they can do.
  4. Set any other details, such as the islands they cover.
  5. Save.

The new account can now sign in. Roles decide what each person sees and can do — see Roles & Permissions.

Edit a user​

Select a user to update their details — change their role, update contact information, or adjust the islands they're assigned to.

Activate or deactivate​

Instead of deleting an account, you can deactivate it. A deactivated user can't sign in, but their history is kept. Reactivate them at any time.

Removing a user​

You can delete an account when appropriate. Deactivating is usually safer, as it preserves the record of what that person did.

:::tip Give people the right role A person's role determines their entire experience. If someone can't see something they need, check their role and permissions first. :::