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Notifications

The Portal keeps you informed with notifications, so you don't have to keep checking back manually.

Where to find them​

Look for the bell icon in the top bar. A dot or number means you have new notifications. Select it to open the list and read them.

What you'll be notified about​

What you receive depends on your role. Common examples:

  • Citizens — payment due, payment receipt, inspection scheduled, application approved or rejected, certificate ready.
  • Inspectors — a new inspection assigned to you.
  • Managers — items waiting in your approvals queue.

Marking as read​

  • Select a notification to view it.
  • Use Mark all as read to clear the unread count once you've caught up.

Email notifications​

Some important updates are also sent to your email address — like payment receipts and key decisions. Make sure your email is correct in your profile, and check your spam folder if you're missing messages.

:::tip Keep your email up to date Email is how the Portal reaches you when you're not signed in. An out-of-date address means missed receipts and updates. :::